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Vizaro Terms & Conditions

Last Updated: 28 Sept 2025

These Terms of Use (these “Terms”) set forth the legally binding terms and conditions for your access to and use of any websites, mobile sites, mobile applications, products, or services (the “Services”) offered by Vizaro, a brand of Orionwave Private Limited, a company registered under the Companies Act 2013. The “Customer,” “you,” “your” shall refer to any natural person or entity and its authorized users that subscribes to or uses the Services. Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.

By accessing or using the Site, you are accepting these Terms (on behalf of yourself or the entity that you represent), and you represent and warrant that you have the right, authority, and capacity to enter into these Terms. You may not access or use the Site or accept the Terms if you are under the age of 13. If you do not agree with all of the provisions of these Terms, do not access and/or use the Site.

Note: These Terms include a binding arbitration clause (Section 10.2) and a limitation of liability. Your continued use of the Services confirms your agreement to all the terms stated herein.

We may amend these Terms from time to time. Any updates will be posted on this page, and your continued use of the Services constitutes acceptance of the updated Terms.

1. Accounts

I. Account Creation: To access certain features, you must register an account. You agree to provide accurate, current, and complete information. You may delete your Account at any time. Vizaro may suspend or terminate your Account as outlined in Section 8.

II. Responsibilities: You are responsible for safeguarding your login credentials. You must notify Vizaro immediately of any unauthorized use. We are not liable for any losses arising from your failure to protect your account credentials.

III. Account types: We offer a free account with limited functionality (“Free Account”) and various feature-enhanced paid plans (“Paid Plans”).

2. Vizaro as a Venue

Vizaro provides a platform to create and share gamified marketing content. We are not responsible for user-generated content or interactions. You agree that Vizaro acts as a venue and is not liable for the quality, legality, or reliability of user-contributed content.

3. Licenses

Vizaro grants you a limited, non-transferable, non-exclusive license to use the Platform under these Terms. You grant Vizaro a royalty-free license to use your logo for promotional purposes. You agree not to misuse the Platform or violate any applicable law.

4. Privacy and GDPR Compliance

We encourage you to read our full Privacy Policy to understand how we collect, use, and store your data.

Vizaro is committed to protecting your privacy and complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union.

  • We only collect personal data that is necessary for service delivery.
  • You may request access to, correction of, or deletion of your personal data at any time.
  • You may opt out of communications or withdraw consent for data processing.
  • We store data securely, primarily on AWS servers located in India.
  • We have appointed a Data Protection Officer (DPO) to oversee GDPR compliance.

DPO Contact:

Gaurav Toora
Email: gauravtoora@vizaro.in

5. Proprietary Rights

All content on the Platform is the intellectual property of Vizaro or its licensors. You agree not to copy, reverse engineer, or use the Platform to create competing services. Unauthorized use is strictly prohibited.

6. General Representations and Warranties

Both you and Vizaro represent that:

  • You are legally allowed to enter into this agreement.
  • You will not post or promote unlawful, offensive, or harmful content on the Platform.
  • Vizaro may remove content and terminate accounts that violate these standards.

7. Links

Vizaro may contain links to third-party websites. We are not responsible for their content, policies, or data practices. Use them at your own risk.

8. Limitation on Liability

To the extent permitted by law, Vizaro shall not be liable for any indirect, incidental, or consequential damages. Our maximum liability shall not exceed USD $50, regardless of the number of claims.

Some jurisdictions may not allow such exclusions, so limitations may not apply to you fully.

9. Indemnity

You agree to indemnify and hold harmless Vizaro from any claims, liabilities, or costs resulting from your use of the Platform or your violation of these Terms.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. All disputes shall be subject to arbitration under the Arbitration and Conciliation Act, 1996, and seated in Bangalore, India.

11. Term and Termination

These Terms remain effective until you or Vizaro terminate your subscription.

Subscriptions renew automatically unless canceled before the billing cycle.

Immediate termination may occur in case of breach of these Terms.

12. Refunds and Payments

If you cancel, future payments will stop, but no refunds will be issued for amounts already paid once the service has commenced.

13. Copyright

All materials on the Platform are protected under copyright and intellectual property laws. Unauthorized reproduction is prohibited.

14. Communication

You may contact us through our website or via email:
hello@vizaro.in

15. News and Updates

By default, users will receive product updates and promotional emails. You may unsubscribe at any time via the link in the emails.

16. Miscellaneous

  • These Terms constitute the entire agreement between you and Vizaro.
  • Section titles are for convenience and have no legal effect.
  • If any provision is deemed invalid, the remaining provisions remain enforceable.
  • The Platform is not intended for users under the age of 13.

By registering, accessing, or using Vizaro, you agree to these Terms and our Privacy Policy.